TRS Hotels, the Spanish brand of luxury hotels of the Palladium Hotel Group, is a pioneer in hotel technology, offering guests a range of services at your fingertips. By cutting the middleman, allowing visitors to speak directly with their butler, maid service, restaurants or shuttle service through an online portal, TRS Hotels technology has been developed to offer a new level of service and convenience to guests .

The exclusive portal, which can be accessed from any smartphone, tablet or laptop, while connected to the hotel’s WIFI, will be headed at TRS Yucatan Hotel, which reopened in December after extensive renovation.

Guests will have the option to log on to the portal during their stay and request whatever they wish from the hotel “wish list”; such as customizing your fridge, ordering aromatherapy, or even ordering certain flavors of Nespresso coffee.

Offering a myriad of features to enhance the hotel experience such as a call button to connect directly with the personal butler of each room, the opportunity to book transportation in resort, make reservations at any of the resort’s restaurants in real time, request room service or contact the maid service, the technology ensures a quiet and relaxing holiday experience.

Following in the footsteps of other Palladium Hotel Group properties, the room key will be in the form of a discreet RFID bracelet that never requires reprogramming and eliminates unplanned and frustrating desk visits.

For a relaxing evening, interactive TVs offer a variety of options including the latest movies, a mirroring feature for personal devices, and ES MOBILE, which allows visitors to keep watching their shows and favorite movies on their own devices out of their own hotel room. There is also an application feature that allows customers to connect to their own social networks or Netflix accounts. Guests can even request room service via their TV.

To ensure privacy, the TRS uses in-room detection equipment, allowing the butlers and attendants to know if guests are inside their rooms by simply sliding their fingers over the device located outside the room.

The technology also extends to hotel music, allowing the “vibe manager” to adjust playlists in any area of ​​the venture through its mobile device, ensuring the perfect vacation atmosphere.

All of these technological innovations will be launched at the TRS Turquesa Hotel in Punta Cana and the TRS Coral Hotel, which will open in November 2018 on the Costa Mujeres, north of Cancun, Mexico.

Photo: Press Release